Soft Skills

Communication Skills

Communication skills on a corporate level are instrumental to success. This workshop will address the core elements behind successful communication and several practical techniques will be introduced. Through situational activities, participants will be able to implement the learned techniques in order to better understand the issues at hand.


Agenda:

Definition and Myths of Communication
Barriers to Effective Communication
Verbal and Nonverbal Elements of Communication
Behavioral Characteristics
Identifying Others Styles
Communicating with Other Styles
Listening


Objectives:

Understand the meaning of communication
Provide clarity to ensure that your message is understood and prevents misunderstandings.
Recognize and steer clear of barriers to successful communication.
Employ your body and voice effectively to communicate in a more positive manner.
Adapt your Communication Style to Suit the Behavioral Characteristics of Others
Use Active Listening Skills