Human Resources Management

Performance Management and KPIs Setting

Performance Management is a set of activities which ensure that goals are consistently being met in an effective and efficient manner. It includes the performance of an organization, a department or employee. This workshop will review the elements of a healthy work environment and discuss how to conduct appraisals based on the KPIs.


​Performance Management: Introduction and Definitions
Establishing Effective Objectives
Managing Performance
The Importance of Coaching
Conducting Effective Performance Appraisals

​Workshop Benefits:

​Explain performance management
Develop tangible and intangible measures of performance
Establish business based objectives including SMART targets and measures
Complete the performance management cycle including end of year reviews, using competencies and various rewards programs