Training Duration: 5 Days / 30 Hrs
Introduction to the Training:
Since there is a direct link between employee performance and organizational success, it becomes a critical responsibility for supervisors and managers to enhance individual performance.
Front-line managers play a central role in implementing performance management systems through setting clear objectives, providing ongoing feedback, and conducting structured appraisals.
This program provides a comprehensive look into setting effective performance measures, conducting appraisals, and utilizing coaching as a strategic tool for performance improvement.
Participants will gain the knowledge and skills to establish performance criteria, engage in constructive feedback sessions, and follow through on developmental plans.
• Training Outlines:
– Performance Management
– Definitions and Indicators
– Responsibilities in Performance Management
– Establishing Effective Objectives
– The Impact of Critical Success Factors on Performance
– The Three Types of Performance Criteria
– Difference Between Goals and Objectives
– The Importance of Coaching
– Five Steps for Coaching for Optimal Performance
– Conducting Effective Performance Appraisals
– Roles of Managers and Employees
– Common Appraisal Errors
– Following Up After the Performance Appraisal Meeting
• Training Objectives:
– Define performance management, its goals, and the key responsibilities of those involved
– Outline the phases in the performance management cycle and manage each stage effectively
– Develop both tangible and intangible performance measures
– Design business-aligned objectives using SMART criteria and align them with KPIs
– Understand and apply the five steps of effective coaching to improve employee development
– Conduct impactful and objective-driven performance appraisal meetings
– Identify appropriate recognition and reward strategies for high-performing employees
• Who Should Attend:
– Department heads and team leaders
– HR professionals and learning & development specialists
– Front-line and mid-level managers
– Supervisors responsible for setting goals and conducting evaluations
– Anyone involved in coaching and developing employees
– Professionals aiming to implement or improve a performance management system
• Why Attend:
– To master the complete cycle of performance management from setting objectives to appraisal
– To learn how to turn performance reviews into opportunities for employee growth
– To gain the skills needed to coach and guide employees toward peak performance
– To reduce bias and common errors in performance evaluations
– To ensure alignment between individual performance and organizational goals
– To build a culture of accountability, motivation, and continuous improvement
